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Customer Service Customer Service Our goal is to give you the best possible product and the best possible service, backed by the best possible warranty. WARRANTY (Applies to both Tug Ahoy and Bona Constrictor): Thirty Day, Unconditional Guarantee: Return everything within 30 days, and you will receive a full refund (S & H fee is, of course, not refunded). Six Month Warranty on Material and Workmanship: If any part fails within six months in normal use due to defect(s) in material or workmanship, return the part(s), along with $10 for S & H, for free replacement of the defective part(s). To obtain the status of an order, enter the confirmation number and click Go!. | |
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